Blue Hill in the News: Measuring the Effectiveness of Compliance Training & Communications

JDSupraLogoWhen you’re thinking about how to measure the effectiveness of your compliance training program, you may already have some of the more obvious metrics in place, such as completion rates for compliance training courses or policy certifications. But how do you measure communication and awareness? …

Once you’ve considered which additional metrics you’re going to incorporate to measure the effectiveness of your training, you’ll likely have to prove ROI on your training investment as well. David Houlihan, Principal Analyst of Blue Hill Research, was kind enough to share his advice with us.

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About David Houlihan, Esq.

David Houlihan researches enterprise risk management, compliance and policy management, and legal technology. He is an experienced advisor in legal and technology fields with a unique understanding of complex information environments and business legal needs.
Posted on May 29, 2015 by David Houlihan, Esq.