Blue Hill Perspective: Best Practices for Choosing a TEM Vendor

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A restaurant chain caught our attention for the due diligence it applied in choosing a telecom expense management solution provider.

In order to get a handle on telecom, one of the most challenging sourcing and procurement categories to manage, multilocation businesses are increasingly looking to outsource management of telecom expenses. Recently, a national restaurant chain did just that, selecting a telecom expense management (TEM) solution that supports its fast-growing store footprint while offering greater visibility and simplicity to its processes. Its nuanced decision-making and due diligence in choosing the most appropriate technical and service-based solution for its needs gained Blue Hill’s attention.

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About Hyoun Park

Hyoun Park is the Chief Research Officer of Blue Hill Research where he oversees day-to-day research operations, delivery and methodology focused on vendor and technology selection. In addition, Park covers analytics and enterprise mobility technologies as a noted advisor, social influencer, and practitioner. Park has been named as a top 10 Big Data, analytics, and mobility influencer including quotes in USA Today, the Los Angeles Times, and a wide variety of industry media sources. Over the past 20 years, Park has been on the cutting edge of web, social, cloud, and mobile technologies in both startup and enterprise roles. Park holds a Masters of Business Administration from Boston University and graduated with a Bachelor of Arts in Women's and Gender Studies from Amherst College.
Posted on July 8, 2015 by Hyoun Park