Governance, risk, and compliance (GRC) solutions provide value by helping organizations to manage the complexity of information management, process execution, and stakeholder coordination within complex compliance or risk management operations. However, as highlighted in Blue Hill Research’s July 2015 Benchmark Report Contributors to GRC Implementation Success: Avoiding Worst- Case Scenarios, the value offered by these solutions can often be eroded by the lengthy implementation cycles required to implement these solutions. The speed and effectiveness of implementation thus tie closely to the success of and satisfaction with the investment in a compliance system, or other GRC platform.
To provide organizations with concrete best practices for their own investments, this Case Study reviews the experiences of KBR, Inc. (KBR), a public, global professional services and technology provider, as it installed a new compliance system dedicated to supporting its Sarbanes Oxley (SOX) controls testing and review processes. After determining a new solution was required, the organization began to search for a replacement in September 2015. KBR completed user rollout in time to begin using the solution for its 2016 SOX controls review, a total project period of approximately 7.5 months, with 3.5 months of post-contract implementation work.
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