Operational Visibility: On a Clear Day, Can IT See How They Can Contribute to the Top Line?

In a world of data marts and selected data views for departmental decisions, there are fundamentally two problems in the current approach of data for business decision making.  The first problem is seeing things in an instantaneous and ad hoc way to understand what is happening now and what pattern(s) it shifts, and how fast you can actually react.  The second problem is having a macro view of a longer time period – and slower-moving less obvious trends that may shift the direction of the entire business.  Operational visibility is a tricky business, and having that level of data oversight really can make a difference in how IT can contribute to the top line. Contributing to the business, rather than just supporting the business, should be the goal of IT in terms of relevance in today’s environment.

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Operational Visibility

About Dr. Alea Fairchild

Dr. Alea Fairchild is an Entrepreneur-in-Residence at Blue Hill Research. As a technology commentator, she has a broad presence both in the traditional media and online. Alea covers the convergence of technology in the cloud, mobile, and social spaces, and helps global enterprises understand the competitive marketplace and to profit from digital process redesign. She has expertise in the following industries: industrial automation, computer/networking, telecom, financial services, media, transport logistics, and manufacturing. Her clients are both commercial, government / public sector, NGO and trade associations. Dr. Fairchild received her Ph.D in Applied Economics from Limburgs Universitair Centrum (now Univ. Hasselt) in Belgium, in the area of banking and technology. She has a Masters degree in International Management from Boston University/Vrije Universiteit Brussel, Brussels, Belgium, and a Bachelors degree in Business Management and Marketing from Cornell University, Ithaca, New York. She is a masters Olympic weightlifter for Belgium, having won many international medals.
Posted on June 28, 2016 by Dr. Alea Fairchild

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