Watson and Einstein in Love: IBM and Salesforce Partner on AI

On March 6th, 2017, IBM and Salesforce announced a global partnership aimed at fostering artificial intelligence (AI) in the enterprise. Under the terms of the deal, IBM and Salesforce will integrate their respective Watson and Einstein AI technologies, ultimately enabling Salesforce customers to leverage IBM Watson AI capabilities from within the CRM.

In addition, IBM will build out its global services to deliver integrated Watson + Einstein customer solutions. That delivery will come from IBM’s Bluewolf team, a consulting services group (and Salesforce partner company) IBM acquired last spring.

The agreement promises a romantic ideal of easily-integrated, AI data workflows in the enterprise. Now it’s up to IBM and Salesforce to deliver on that vision. In this report, Blue Hill Research outlines key impacts for enterprises considering either or both technologies.

To read the rest of this report, please fill out the download form.RT-A0301-IBMWatsonSalesforceEinsteinAI-HPKGTW-clip

About Hyoun Park

Hyoun Park is the Chief Research Officer of Blue Hill Research where he oversees day-to-day research operations, delivery and methodology focused on vendor and technology selection. In addition, Park covers analytics and enterprise mobility technologies as a noted advisor, social influencer, and practitioner. Park has been named as a top 10 Big Data, analytics, and mobility influencer including quotes in USA Today, the Los Angeles Times, and a wide variety of industry media sources. Over the past 20 years, Park has been on the cutting edge of web, social, cloud, and mobile technologies in both startup and enterprise roles. Park holds a Masters of Business Administration from Boston University and graduated with a Bachelor of Arts in Women's and Gender Studies from Amherst College.

About Toph Whitmore

Toph Whitmore is a Blue Hill Research principal analyst covering the Big Data, analytics, marketing automation, and business operations technology spaces. His research interests include technology adoption criteria, data-driven decision-making in the enterprise, customer-journey analytics, and enterprise data-integration models. Before joining Blue Hill Research, Toph spent four years providing management consulting services to Microsoft, delivering strategic project management leadership. More recently, he served as a marketing executive with cloud infrastructure and Big Data software technology firms. A former journalist, Toph's writing has appeared in GigaOM, DevOps Angle, and The Huffington Post, among other media. Toph resides in North Vancouver, British Columbia, Canada, where he is active in the local tech startup community as an angel investor and corporate advisor.
Posted on March 10, 2017 by Hyoun Park;  ;  Toph Whitmore

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