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Last Updated on February 8, 2024

Investing in precious metals such as gold and silver is an attractive option for many people, as these assets are considered a safe haven during times of economic uncertainty.

The US Gold Bureau is one such company that helps individuals invest in these precious metals, offering a range of products and services tailored to various investment goals.

In this review, we will take a detailed look at the US Gold Bureau, examining the types of gold and silver they sell, how their Gold IRA works, their buying process, shipping, and customer satisfaction, among other aspects.

By the end, you should have a better understanding of whether the US Gold Bureau is the right choice for your precious metals investments.

Before we dive in, if you’re looking for our top-rated Gold IRA company, we’ve narrowed down the list to Goldco. See why we recommend them, and learn more about their precious metals IRAs with their free kit below:

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What is US Gold Bureau?

The US Gold Bureau is a well-established precious metals dealer based in Austin, Texas, that specializes in helping individuals and institutions buy and sell gold, silver, platinum, and palladium coins and bars.

They also offer a range of services designed to help investors diversify their portfolios through precious metals, including the option to invest in a Gold IRA.

The US Gold Bureau prides itself on its commitment to customer satisfaction, transparency, and education.

Buying Gold

a collection of IRA approved gold bars

The US Gold Bureau offers a wide variety of gold products to cater to different investor preferences. Their gold inventory includes:

  • Gold coins: They offer a vast selection of gold coins, including American Gold Eagles, Canadian Gold Maple Leafs, South African Krugerrands, and other popular gold coins from around the world. These coins come in various sizes, typically ranging from 1/10 oz to 1 oz.
  • Gold bars: For investors looking to buy gold in larger quantities, the US Gold Bureau offers gold bars from reputable mints like PAMP Suisse, Credit Suisse, and the Royal Canadian Mint. Gold bars generally come in sizes ranging from 1 gram to 1 kilogram.
  • Pre-1933 gold coins: For collectors and those interested in historical coins, the US Gold Bureau also sells pre-1933 US gold coins, such as the $20 Saint-Gaudens Double Eagle and the $20 Liberty Gold Double Eagle.

Buying Silver

several silver bars

In addition to gold, the US Gold Bureau also sells a variety of silver products, including:

  • Silver coins: They offer a wide range of silver coins, such as American Silver Eagles, Canadian Silver Maple Leafs, and various other silver coins from around the globe. These coins typically come in 1 oz sizes.
  • Silver bars: For those interested in buying silver in bulk, the US Gold Bureau offers silver bars from well-known mints like Johnson Matthey, Engelhard, and the Royal Canadian Mint. Silver bars are available in sizes ranging from 1 oz to 100 oz.
  • Silver rounds: Similar to silver coins but without a face value or government backing, silver rounds are another popular option for silver investors. The US Gold Bureau offers silver rounds from various private mints in 1 oz, 5 oz, and 10 oz sizes.

How the US Gold Bureau Gold IRA Works

A Gold IRA (Individual Retirement Account) is a type of self-directed IRA that allows investors to hold physical gold and other precious metals in their retirement accounts.

The US Gold Bureau partners with New Direction Trust Company, a leading self-directed IRA custodian, to help clients set up and manage their Gold IRAs.

The process of setting up a Gold IRA with the US Gold Bureau involves:

  1. Opening a self-directed IRA account with New Direction Trust Company.
  2. Funding the account with cash or by rolling over an existing retirement account.
  3. Purchasing eligible gold or other precious metals from the US Gold Bureau.
  4. Storing the precious metals in an IRS-approved depository, such as the Delaware Depository or Brink’s Global Services.

The US Gold Bureau provides assistance throughout the entire process, from account setup and funding to purchasing and storing the precious metals.

Should You Consider a Gold IRA Rollover?

A Gold IRA rollover can be an attractive option for individuals looking to diversify their retirement portfolios and protect their wealth from economic uncertainties.

By holding physical gold and other precious metals in a tax-advantaged account, investors can hedge against inflation, currency devaluation, and market volatility.

Before deciding on a Gold IRA rollover, it’s essential to consider factors such as your investment goals, risk tolerance, and the potential tax implications of the rollover process.

Is the US Gold Bureau Buying Process Easy?

gold ira kit from goldco

The US Gold Bureau has made the buying process as easy and straightforward as possible. Their user-friendly website allows customers to browse and purchase products with just a few clicks.

The company also offers live chat support and a dedicated customer service team to assist with any questions or concerns throughout the process.

Additionally, the US Gold Bureau provides educational resources, such as market news, analysis, and investment guides, to help customers make informed decisions.

How Does Their Shipping Work?

The US Gold Bureau uses discreet and secure packaging for all shipments. They offer free shipping on all domestic orders over $5,000 and competitive shipping rates for smaller orders.

Most orders are shipped via UPS, FedEx, or USPS, with tracking information provided to customers.

The company also offers optional shipping insurance to cover the full value of the shipment in case of loss or damage during transit.

BBB Rating

a snapshot of the BBB rating and complaints for US Gold Bureau

The US Gold Bureau holds an A+ rating with the Better Business Bureau (BBB), indicating their commitment to customer satisfaction and resolving any issues that may arise.

While the company has had some complaints, they have made efforts to address and resolve these issues in a timely and professional manner.

US Gold Bureau Pros and Cons


  • Wide selection of gold and silver products.
  • Gold IRA services, including account setup and management assistance.
  • User-friendly website and easy buying process.
  • Free shipping on domestic orders over $5,000.
  • A+ BBB rating and strong commitment to customer satisfaction.


  • Some complaints regarding customer service and shipping delays, although these issues appear to be relatively isolated.
  • No buyback guarantee for precious metals.

Is US Gold Bureau Legit?

The US Gold Bureau is a legitimate and reputable precious metals dealer with a long-standing history in the industry.

Their commitment to customer satisfaction, transparency, and education has earned them a strong reputation among investors.

The company’s wide selection of products, Gold IRA services, and user-friendly buying process make it an attractive option for those looking to invest in gold and silver.


In conclusion, the US Gold Bureau is a reliable and reputable choice for investors seeking to diversify their portfolios with precious metals.

Their extensive product offerings, Gold IRA services, and commitment to customer satisfaction make them a trusted option for both new and experienced investors.

While there have been some complaints regarding customer service and shipping delays, the company’s overall track record and A+ BBB rating suggest that they are dedicated to addressing and resolving any issues that may arise.

If you are considering investing in gold, silver, or other precious metals, the US Gold Bureau is certainly worth considering.

Learn more about gold investing and precious metals IRAs by requesting a free kit from Goldco: